Legal
Terms of Service
Last updated: 15 May 2025
1. Acceptance
These Terms of Service ("Terms") govern your access to and use of the Brew web application and related services (collectively, the "Service") provided by [Company Name] ("we", "us"). By creating an account or using the Service you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, do not use the Service. You must be at least 16 years old to create an account.
2. The Service
Brew lets you upload a photo of a latte art pour and receive AI-generated feedback on shape, symmetry, contrast, definition, and milk texture. The Service is provided on a reasonable-efforts basis. We do not guarantee that the AI analysis is accurate, complete, or suitable for professional use.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. Where reasonably possible we will give you 30 days' notice of material changes.
3. Account
You are responsible for:
- keeping your login credentials confidential;
- all activity that occurs under your account;
- notifying us immediately via our contact form if you suspect unauthorised access.
You may not create an account on behalf of another person without their permission, or use automated means to create accounts.
4. Acceptable use
You agree not to:
- upload content that is unlawful, obscene, or infringes any third-party rights;
- attempt to reverse-engineer, scrape, or extract data from the Service;
- use the Service to train competing AI models;
- circumvent usage limits, rate limits, or access controls (including sharing accounts to bypass the free tier);
- transmit malware or otherwise interfere with the Service's infrastructure.
We may suspend or terminate accounts that violate these rules without prior notice.
5. Subscription and payments
Free tier
The free tier allows up to 5 latte art analyses total (lifetime). Free-tier features may change but we will not reduce your allowance without 30 days' notice.
Pro subscription
Pro is a monthly recurring subscription billed at the price shown on the Pricing page at the time you subscribe. Payments are processed by Lemon Squeezy; your payment details are never stored by us.
Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current paid period and you will not receive a refund for the remaining days.
Refunds
If you experience a technical fault on our side that prevents you from using the Service during a paid period, contact us within 14 days and we will assess a pro-rata refund. All other refund requests are at our discretion.
Price changes
We will notify you at least 30 days before any price increase. Your continued use after that date constitutes acceptance of the new price.
6. Your content
You retain full ownership of the photos you upload. By uploading a photo you grant us a limited, non-exclusive, royalty-free licence to store, process, and display the photo solely to provide the Service to you.
We will never use your photos to train AI models, sell them, or share them with third parties except as described in our Privacy Policy.
7. AI-generated feedback
Brew's feedback is generated by an AI model and is provided for informational and educational purposes only. It may contain errors or omissions. We make no warranty that the feedback is accurate, and we are not liable for any decisions you make based on it.
8. Intellectual property
All software, design, trademarks, and content in the Service (excluding your uploaded photos) are owned by or licensed to us. You may not copy, reproduce, or create derivative works without our prior written consent.
9. Disclaimer of warranties
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, accuracy, or uninterrupted availability.
10. Limitation of liability
To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data arising from your use of the Service.
Our total liability to you for any claim arising from these Terms or your use of the Service will not exceed the greater of (a) the amount you paid us in the 3 months preceding the claim or (b) €10.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable EU consumer law.
11. Termination
You may close your account at any time from your account settings. We may terminate or suspend your account if you breach these Terms, with or without notice depending on severity.
On termination: your access ends immediately, your photos are deleted within 30 days, and your pour history is deleted within 30 days unless we are legally required to retain records.
12. Governing law and disputes
These Terms are governed by the laws of the European Union and the member state in which we are registered. Any dispute that cannot be resolved amicably shall be submitted to the competent courts of that member state.
If you are a consumer resident in another EU member state, you may also rely on the mandatory protective provisions of the law of your country of residence.
The European Commission provides an online dispute-resolution platform at ec.europa.eu/consumers/odr.
13. Changes to these Terms
We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms? Reach us through our contact form.